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Product Signup

When you signup for a Reseller Account with Sava Host, you are automatically signed up for all Products and Services that we offer. As such, your Customers and Sub-resellers can purchase all Products and Services from you.

However, if do not wish to sell one or more of these Products/Services, you need to manually revoke signup for that Product/Service from your Control Panel. You may also choose to get automatically signed up for all future released Products and Services by Sava Host.

How to Sign up for a future Product / Service?

  1. Login into your Reseller Admin Control Panel. 1

  2. Click Settings -> Manage Products and Pricing.

  3. You may toggle Automatic Signup for New Products by clicking the Change link and submitting your choice.

Note

  • You will encounter the below error message in case another action for modifying the Product Signup Preferences is already in progress:

    Attention

    Another action for modifying your product signup preferences is already under processing. Please try later.

    You need to wait until your previous modification takes effect and then make a new modification to your Product Signup Preferences.

  • You will be automatically signed up for certain Services such as Domain Forwarding, One Email Account alongwith Email Forwarding and DNS Services. These will be provided free alongwith purchase of any other Product/Service.

  • The SuperSite and PartnerSite contain information about the Products and Services you offer. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Active Products Data.

    Additional Information

    Supersite

    PartnerSite

How to Discontinue Selling a Product / Service?

  1. Login into your Reseller Admin Control Panel. 2

  2. Click Settings -> Manage Products and Pricing.

  3. To discontinue selling a Product, choose to either:

    • No New Orders: To stop accepting new Orders for this Product from your Customers and Sub-Resellers. However, existing Orders can continue to be Managed and Renewed.

    • Do Not Sell: To entirely stop offerring this Product to your Customers and Sub-Resellers. However, you may set this status if there are no Orders of this Product.

  4. Agree to the Terms and Conditions at the bottom of the page and submit your selection by clicking the Save button.

Note

  • You will encounter the below error message in case another action for modifying the Product Signup Preferences is already in progress:

    Attention

    Another action for modifying your product signup preferences is already under processing. Please try later.

    You need to wait until your previous modification takes effect and then make a new modification to your Product Signup Preferences.

  • You will encounter the below error message in case you are trying to mark as Inactive one or more Product(s) / Service(s) having active Orders for them:

    Attention

    The following Product(s) / Service(s) that you wish to stop selling have Orders existing for them:

    <productname>

    These Orders could belong to you or any of your Sub-Resellers. Please delete all the Orders for this/these Product(s) / Service(s) and try again.

    You need to first delete such Orders and then try marking the Product(s) / Service(s) Inactive.

  • You can not discontinue selling the Domain Registration Product. However, you may choose which TLDs you want to sell. 3

  • Domain Forwarding, Email Forwarding and DNS Services cannot be disabled.

  • You may disable One Email Account Service by clicking the Disable link next to it. However, One Email Account Service will continue to function for existing Orders and will be unavailable only for Products/Services purchased after you have disabled this Service.

  • The SuperSite and PartnerSite contain information about the Products and Services you offer. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Active Products Data.

    Additional Information

    SuperSite

    PartnerSite

  1. 1. Login Instructions
  2. 2. Login Instructions
  3. 3. Domain Registration TLD Selling Preference